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Fidelity TalentSource Employee Reviews

Position not as promoted,

Financial Services Associate (Former Employee) - Durham, NC - October 10, 2019

I worked as a contract employee at Veritude assigned to Fidelity's Call Center in Durham, NC. Training was not sufficient and new hires were taking live calls with little training or simulation time. In addition, during daily team meetings, each team member's performance metrics are displayed for other's to see.

Your performance metrics should be between you and your manager, no one else.Displaying an employees individual metrics so blatantly in front your peers is a form of intimidation and shaming. In addition, you are literally micromanaged on everything, including breaks. This is a large Financial Services Company with grown adults as employees, not a nursery school. Have they ever heard of respect and trust? Team leaders make themselves unavailable and expect you to use skype to message them, rather than walk to your desk when needed. Workplace politics and favoritism are also rampant within management.

Avoid this position at all costs. Not worth your time, stress and aggravation.


Over reliance on metrics, micromanaged, lack of respect for employees


Veritude - Find Remote Work From Home or Flexible Jobs

About Veritude

Researched & Written by Adrian Reynolds on the FlexJobs Team

Founded in 1986, Veritude is a staffing and recruiting company that was created to obtain and manage Fidelity Investments’ temporary consultants that are relied upon “to adapt to ever-changing workforce demands.” Veritude is headquartered in Boston, Massachusetts, and has several locations throughout the United States. 

By helping each candidate individually, Veritude is able to consider personal strengths, career goals, and professional skills to place candidates in jobs that will meet the individual's needs as well as the needs of Veritude's clients. More than 2,000 consultants are utilized every day by Veritude for administrative, professional, and technical positions with Fidelity Investments.

In the past, Veritude has provided job opportunities in many fields, such as graphic design, software development, accounting & finance, writing, computer & IT, and project management. Veritude jobs have a history of being part-time or full-time schedule positions with temporary, freelance, and long-term contract flexibility. Roles have been available to experienced and manager-level professionals with bachelor’s and master’s degrees. As an employer, Veritude gives eligible staffers a benefits package, that includes a 401(k) plan, employee assistance program, short-term and long-term disability, term life and accidental death insurance plans, referral bonuses, and a rewards program.

Visit Veritude's website
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Careers at Fidelity TalentSource

Fidelity TalentSource Overview

Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.

For information about working at Fidelity TalentSource, visit

Fidelity TalentSource is an equal opportunity employer.

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